Care, Maintenance, and Warranty
Moon Valley Rustics has manufactured outdoor cedar furniture with the same care and pride for nearly 90 years. Moon Valley has been family owned and operated since its inception in 1928.
At Moon Valley, our goal is to continually improve our product quality and customer service while achieving controlled growth of the company. Moon Valley products are manufactured at our plant in Monroe, MI. Total control of the manufacturing process allows us to maintain our high standards for materials and craftsmanship. Due to the uniqueness of our furniture, we have needed to design and build the majority of our manufacturing equipment.
Customer service is also a major priority at Moon Valley. In light of this, our marketing efforts have focused on independent businesses as dealers of Moon Valley furniture. By working directly with these business owners, we are able to develop lasting and mutually profitable relationships with our dealers. This translates into knowledgeable dealers and greater customer satisfaction.
Today, Moon Valley manufactures a full line of quality outdoor and indoor products. Our furniture is crafted with the finest quality northern white cedar and ponderosa pine. Both species are superior choices for furniture because of their beauty, practicality, and durability. Classic styling and sturdy doweled construction make our furniture a lasting investment that you will treasure for many years. At Moon Valley, we still make our furniture much as was done in 1928, with quality and pride.
Cracks or checking of the logs
Checking is normal and expected in all of our white cedar logs. It does not affect the strength of the log and is not covered under warranty as it is a natural process.
Drips from Varnishing
All of our products are dipped in stain first, then in varnish. Our craftsmen and women wipe away the extra varnish once or twice during the finishing process. All remaining drips should be on the “B” (the underside or backside of the piece, the part unseen when looking at the furniture surface(s).
Drips from Varnishing
Tracks in the log
Our machinery sometimes leaves tracks in the logs as the material is pushed/pulled through the feed rollers. These tracks are lessened when our pieces are sanded but will not be completely eliminated. When building our furniture, it is our goal to position the logs in such a way that these remaining track marks are on the “B” surfaces as mentioned above.